Constitution, compliance and privacy

UN Women Aotearoa NZ respects the privacy of individuals we deal with, including our donors and volunteers. 

What information we collect from you

United Nations Women Aotearoa New Zealand (we/us/our) collect personal information from you, including information about your:

• Name, contact information (e.g. email address and phone number) and financial information (e.g. bank account, credit card details and location if offshore) of donors, sponsors and members
• Donor and Sponsors details, emails, letters and other interactions such as recordings from meetings and agreements, with UN Women Aotearoa NZ. 
• Names and email addresses of persons who subscribe to receiving communications from us
• Names, contact information and employment and academic history of potential  contractors, employees and volunteers which may include sensitive information such as health and financial information, your Inland Revenue Number, bank account details and criminal records for background checks.

How we use your information 

We use your personal information to carry out our charitable activities. For example, we use your personal information to:

• Improve customer service and to help us respond more effectively to your customer service requests and support needs
• Process payment transactions into our bank accounts
• Conduct direct marketing and administer promotions, surveys or expressions of interest.
• If you register with us, we will send you periodic emails and newsletters updating you on our promotions, events and activities.

You may choose to remain anonymous or use a pseudonym when you deal with us, including when you make a donation. If you choose not to provide us with your personal information, we may not for example be able to provide you with an official tax-deductible receipt or a letter of thanks, or assist you fully with your query or complaint.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@unwomen.org.nz./ option privacy@unwomen.org.nz

How we collect information

We collect information that you provide to us in correspondence, in person, via our website and related social media platforms, or in response to our fundraising appeals, activities or promotions.

We do not collect personally identifying information about you when you visit our website unless you choose to provide your personal information to us. We collect information from you when you register as a member on our website, donate, sponsor, place an order, subscribe to our newsletter, respond to a survey or fill out a form. If you sign up for membership, donate, or place an order from our website on behalf of another person, we rely on you to have informed that individual that you have provided their information to us and referred them to this policy.

As well as collecting information directly from you, we may also collect information from third parties, such as companies we contract to undertake direct marketing.

We store all our data (including your personal information) on a secure cloud platform. We protect our data with all reasonable technical and process controls.

When we disclose your information
We may disclose your personal information to:

• External contractors  that we contract with to assist with the administration and management of our organisation including management of our website
• Credit providers, in order to authorise your payments
• Government or other organisations, as required by law

We require our contracted service providers to keep any personal information disclosed to them confidential and to comply with the Privacy Act.

We may release your personal information if it is appropriate to comply with the law, enforce our website policies, to protect our rights or the rights of others and to protect the property and the safety of any person.

We may disclose non-identifiable visitor information for marketing, advertising, or other uses.

Reviewing this policy

UN Women Aotearoa NZ has the right to amend this Privacy Policy and have it approved by the Board. This Privacy Policy will be reviewed once a year (September) or if there is a change in legislation, whichever is the sooner.

Direct marketing, Opt-Out or Change Your Contact Information
UN Women Aotearoa NZ provides users the opportunity to opt-in, opt-out or update their information when receiving communications from us at any point in time. You may choose to receive only specific communications or none at all.

• You can opt out from emails directly from the unsubscribe link in the email which will automatically unsubscribe you.
• If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
• You can update your personal information at the bottom of every communication from us by clicking the link. 

Make a complaint

You can complain to the Office of the Privacy Commissioner New Zealand by:

• Phone us on 0800 803 909 (Monday to Friday, 10:00 am to 3:00 pm).
• Write to us at PO Box 10 094, Wellington 6143
• Lodge your complaint online

Make a complaint to us by contacting info@unwomen.org.nz

Other ways to complain